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  1. Spring Health
  2. Troubleshooting Account Issues

Troubleshooting Account Issues

Minor Accounts

  • Navigating Account Upgrades: From Ages 5 to 6
  • Navigating Account Upgrades: From Ages 12 to 13
  • How do Spring Health accounts work when children turn 18?

Device Issues

  • What should I do if I experience issues with the Spring Health application or website when using a new device?

Password Issues

  • I forgot my password. How do I reset it?

Emails From Spring Health

  • How do I adjust my Spring Health Email and SMS settings?
  • What should I do if I'm not receiving emails or SMS messages from Spring Health?

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