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  1. Spring Health
  2. Spring Health Billing

Spring Health Billing

Making a Payment

  • Do you offer payment plans?
  • How can I learn more about my balance?
  • How do I know if the payment link I received is legitimate?
  • Can I save card information or set up autopay?
  • Can I use my HSA/FSA for payments and do you offer payment plans or discounts?
  • The payment link I received isn't working

I Have Questions About Your Billing Process

  • How long after a session should I expect to receive a bill?
  • How can I access my bill or request a paper bill?

Obtaining Receipts For Payments

  • How do I obtain a detailed receipt for my payment?

Understanding No Show Fees

  • Why do we have No Show Fees?
  • What is a No Show Fee and how do I avoid it?

Insurance Questions

  • What if I'm out of network with Spring Health?
  • Can Spring Health bill my secondary insurance?
  • Do my dependents need to be listed as dependents on my health insurance?
  • How do I know if I’m in-network or out-of-network with Spring Health?

Understanding Out of Network Billing

  • What happens after my sponsored sessions end if I have Out-of-network insurance?
  • Why can’t you bill my out-of-network insurance?
  • Can I get reimbursed by my insurance for out-of-network services?
  • How can I request documentation for reimbursement from my out-of-network insurance?
  • How will I receive my superbill to submit to my out-of-network insurance?
  • I have in-network Primary insurance, will you accept my out- of- network Secondary insurance?
  • See all 7 articles

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