How to Contact Spring Health or Alma Support

For Spring Health Members & Covered Lives

If you are receiving care or services through Spring Health, reach out to the Care Team via:

• Phone: Call 855-629-0554 (Select Option 2 if you are experiencing an immediate crisis).

• Support Request: Submit an online support ticket.

• Live Chat: Navigate to the Spring Health Landing Page , click the Help button in the top right corner and select Contact Us.

For Alma Providers & Clients

If you manage care or receive services through the Alma platform:

• Alma Support Center: Visit support.helloalma.com to search self-service guides or submit a ticket.

• Direct Email: Send an inquiry directly to support@helloalma.com.

• Continuing Spring Health Care with Alma: If you are a current Spring Health member looking to transition or continue your care with an Alma provider, click here to explore care options.