Finding a provider you feel comfortable with is a top priority. To help you make an informed decision, Spring Health offers a few ways to "get to know" a provider before you commit to a full-length session. These tools are designed to help you gauge compatibility and feel confident in your choice from day one.
15-Minute Consultations
Many providers in our network offer a complimentary 15-minute consultation. This brief, informal “meet and greet” gives you the opportunity to:
- Share your goals for therapy or coaching
- Ask about the provider’s approach, experience, and specialties
- Get a sense of whether your communication styles feel like a good fit
How to Find Providers Offering Free Consultations
- Log in to your account at care.springhealth.com or through the Spring Health app.
- Browse the provider directory by selecting Find a Provider or Browse Therapists.
- Look for the consultation indicator — providers who offer this service will have a specific indicator on their profile.
Provider Video Introductions
In addition to consultations, many providers offer short video introductions. These 1–2 minute videos allow you to:
- Hear the provider explain their approach in their own words
- Get a sense of their personality, communication style, and energy
- Learn more about their background and areas of expertise before booking
How to Access Video Introductions
- Log in to your Spring Health account
- Navigate to the provider directory
- Open a provider’s profile to view their video introduction, if available
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