Accessing Work-Life Support Services

Please note: Access to these services depends on your sponsoring organization’s specific plan. These features are currently only available to specific U.S.-based members. If you are located outside of the U.S., please contact your Care Navigator for information on the resources available in your region.

Supporting your well-being often extends beyond mental health care. Whether you are navigating family logistics, legal questions, or financial planning, Spring Health provides a suite of Work-Life Services. These resources are integrated directly into your platform, allowing you to manage life’s practical challenges in the same place you manage your care.

Core Services & Resources

Depending on your benefit plan, you may have access to expert guidance and hyperlocal resources for the moments that matter most.

Service What’s Included
Hyperlocal Search Instant search for child care, elder/adult care, pet care, camps, tutoring, and travel near home or work.
Legal Support 1:1 professional consultations with licensed attorneys for unique legal issues, plus access to legal forms and templates.
Financial Support 1:1 sessions with financial planners for budgeting, debt management, retirement planning, and more.
Caregiving & Family Instant, hyperlocal search for childcare, elder/adult care, camps, tutoring, and pet care.
Daily Living Tools Access to premium digital libraries, financial calculators, and relocation resources.
Human Support Care Support Coordinators provide personalized research and guidance for complex life events.

How to Access Your Benefits

Accessing support is seamless and handled directly through your Spring Health account.

  1. Log In: Sign into your Spring Health account at care.springhealth.com.
  2. Navigate to Work-Life: Select the Work-Life section from your dashboard.
  3. Search or Select: Use the search bar for instant local results or browse by category (e.g., "Legal Support" or "Eldercare").
  4. Submit a Request: For complex needs that require deeper research, use the 24/7 digital intake portal to connect with our Care Support team.

Direct Contact for Professional Consultations

If you need to initiate a 1:1 consultation immediately, you may contact our specialized partners directly by phone:

  • Legal Consultations (CLC): Call 833-218-3107
  • Financial Consultations (MSA): Call 855-805-6275

Integrated Support

Because stressors like finances or family logistics often contribute to mental health challenges, these services are connected to your clinical care. If a life situation is causing emotional distress, your Care Navigator is available to provide clinical guidance while your practical needs are being addressed.

 

Need Assistance?

If you have questions about which services are included in your specific plan or need help navigating the portal, our team is ready to support you. 

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