Understanding how your sessions are covered shouldn’t feel confusing. Spring Health is designed to make your benefits clear — whether your care is fully sponsored by your organization, covered by insurance or self-pay, and depending on your location and benefits setup.
You can view your personalized coverage details directly in your Spring Health account.
How to View Your Cost Estimate
1. Navigate to Your Account
- Log in to your Spring Health account.
- In the left-hand navigation menu, click the person icon with your name to open your Account tab.
2. Add or Update Your Insurance
If you don't see a Costs and Coverage tab right away, you may need to add or update your insurance information. You have two easy ways to do this:
- Option A: Select Wallet from your account menu, scroll to Insurance, and follow the prompts to save your details.
- Option B: Within the Membership tab, select Request a cost estimate and follow the prompts.
What you’ll need handy:
- Your insurance carrier and plan name.
- Your Group ID and Member ID numbers.
3. View Your Costs and Coverage
- Once your insurance is updated, a Costs and coverage tab should appear in your Account where you can view your coverage and estimated out-of-pocket expenses.
Please Note: The availability of this tool and specific billing options may vary by country.
Important Things to Know
While we strive for the highest accuracy, please keep these points in mind:
- Cost estimates are based on information provided by your health plan and are not a guarantee of final cost.
- Actual costs may vary depending on services rendered and how claims are processed by your insurance carrier.
- Once all available sponsored sessions are used, insurance may be billed for eligible services.
- Coverage and billing depend on the benefits provided by your organization.
- If you’re self-pay or outside the U.S.
- Pricing and billing may differ by country.
- Your account will reflect the options available to you based on your location and benefits.
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