Will my employer know if I am using Spring Health?

Q: Will my employer know if I am using Spring Health?


A: Rest assured, your privacy and confidentiality are paramount at Spring Health. According to the Health Insurance Portability and Accountability Act (HIPAA) of 1996, we are strictly prohibited from disclosing any information to your employer without your explicit written consent.


While your employer may receive general data on the overall utilization of our services within the company—such as the percentage of employees using Spring Health services—no specific or personally identifying information about your individual usage will ever be shared. Your privacy is protected by law, and we are committed to upholding these standards.


Your clinical providers are the only ones who will have access to your records, along with individuals you specifically authorize to view them. In such cases, we will always require written permission from you before sharing any details.


Your trust and confidentiality are of utmost importance to us, and we strive to maintain a safe and secure environment for your mental health journey. If you have any concerns or questions about privacy, please feel free to reach out, as we are here to support you every step of the way.

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