What should I do if I don’t think my therapist is a good fit for me?

Q: What should I do if I don’t think my therapist is a good fit for me?


A: We understand how important it is to feel comfortable and supported during your therapy sessions. If you feel that your current therapist isn't the right fit for you, don't worry – we're here to help you find someone who is.


At Spring Health, we value your well-being and offer the flexibility to change providers at any time for any reason. Here's how you can go about it:

- You have the option to change providers on your own through your Spring Health account at https://care.springhealth.com/browse/therapists

- If you prefer guidance or assistance in finding a better match, you connect with the Care Navigation team. They are dedicated to helping you explore other provider options that may be more suitable for your needs. You can reach the team On-Demand Monday through Friday from 8am to 8pm EST at 1-855-305-5533. 


Remember, our goal is to support you in getting the most out of your therapy sessions, and we want to ensure that you feel heard and understood throughout your mental health journey. Your comfort and progress are our top priorities.

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