Virtual Therapy Session Setup and Support

Audio and Video Setup Guide

• Preparing for Your First Virtual Session

Troubleshooting and Technical Support

• What to Do if Your Provider Is Late to a Session
• Troubleshooting Issues When Joining a Session
• Troubleshooting Audio and Video for Your Virtual Session

Video Tutorials

• Video Walkthrough: Android Camera & Mic Setup
• Video Walkthrough: iOS (iPhone/iPad) Camera & Mic Setup
• Video Walkthrough: Mac (macOS) Camera & Mic Setup
• Video Walkthrough: Windows Camera & Mic Setup
• Tutorial: Joining Your First Virtual Session
• Tutorial: Resetting Google Chrome Permissions
• See all 9 articles