Understanding Coaching at Spring Health

Please note: Coaching services and availability vary by benefit plan. To determine your eligibility and understand how coaching sessions are covered, please review your sponsored benefits in your Spring Health account or contact our team for assistance.

Coaching is a proactive, goal-oriented partnership designed to help you move from where you are today to where you want to be. While therapy often focuses on healing past experiences, coaching centers on building the skills, habits, and clarity needed to thrive in your personal and professional life.

When you work with a Spring Health Coach, you’re engaging in structured, forward-focused support built around accountability and growth.

What a Coach Does

A Spring Health Coach serves as a collaborative “thought partner,” providing a safe and non-judgmental space to help you:

  • Clarify goals: Define what you want to achieve in your career, health, relationships, or personal growth.
  • Build skills: Develop practical tools for time management, communication, stress management, and productivity.
  • Create action plans: Break larger goals into manageable, achievable steps.
  • Stay accountable: Maintain momentum through regular check-ins and encouragement.
  • Unlock potential: Explore strategies tailored to your unique strengths and circumstances.

Coaches are professionals trained in behavioral change and goal achievement; however, they are not licensed to provide clinical diagnoses or treat clinical mental health conditions.

Key Areas of Focus

Coaching can support growth across several areas, including:

  • Professional Growth: Career transitions, leadership development, workplace communication, and stress management.
  • Personal Development: Confidence-building, boundary setting, relationship skills, and life balance.
  • Health & Wellbeing: Sleep, fitness, stress management, mindfulness, and sustainable habit-building.
  • Education: Study habits, focus, academic planning, and performance support.

Is Coaching Right for You?

Coaching is often a great fit if you feel generally stable but want help gaining momentum or optimizing your daily life.

Coaching may be right if:  Therapy may be more appropriate if:
You want to build better routines or habits You’re experiencing symptoms of depression or anxiety
You need help with time management or productivity You want to process trauma or past emotional pain
You’re working toward professional or personal goals You’re navigating a clinical mental health diagnosis
You want to strengthen communication skills You need a clinical assessment or psychiatric treatment

 Important Notes

  • Coaching is Not Covered by Insurance: Coaching services are not billed to health insurance. If your company-sponsored coaching sessions are exhausted, any additional sessions will be billed strictly as a self-pay expense. 
  • Simultaneous Care: You can participate in both coaching and therapy at the same time if clinically appropriate. They are not mutually exclusive and are often used together to support different areas of your life.
  • Age Eligibility: Coaching is available to U.S. members aged 18 and older, as well as select teens aged 13–17 depending on your specific benefit plan.
  • Session Duration: Your initial coaching intake session is 45 minutes long. Follow-up sessions are typically shorter check-ins.
How to Get Started

Ready to begin your journey? You can browse our network of coaches to find someone whose background and style resonate with you. Log into your account to browse Spring Health Coaches and book a session. Most coaching appointments are available within just a few days.

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