When joining a virtual appointment for the first time, it's essential to grant microphone and camera permissions in your browser. If you don't see a prompt asking for these permissions, refer to the troubleshooting section for further guidance.
Chrome
- Open the appointment link.
- When prompted, select Allow to grant access to your camera and microphone.
Safari
- Open the appointment link.
- A dialog box will appear asking for camera and microphone permissions. Select Allow.
Firefox
- Open the appointment link.
- When the confirmation pop-up appears, check the Remember this decision box to save your settings for future visits.
- Click Allow to share your camera and microphone.
Microsoft Edge
- Open the appointment link.
- When prompted, select Allow to grant access to your camera and microphone.
For visual guides, please refer to the screenshots in the troubleshooting section.
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