How Do I Allow Camera and Microphone Permissions for My Virtual Appointment?

When joining a virtual appointment for the first time, it's essential to grant microphone and camera permissions in your browser. If you don't see a prompt asking for these permissions, refer to the troubleshooting section for further guidance.

Chrome

  1. Open the appointment link.
  2. When prompted, select Allow to grant access to your camera and microphone.

image-20240915-152250.pngSafari

  1. Open the appointment link.
  2. A dialog box will appear asking for camera and microphone permissions. Select Allow.

Screenshot 2024-09-15 at 17.24.30.png

Firefox

  1. Open the appointment link.
  2. When the confirmation pop-up appears, check the Remember this decision box to save your settings for future visits.
  3. Click Allow to share your camera and microphone.

Screenshot 2024-09-15 at 17.29.25.png

Microsoft Edge

  1. Open the appointment link.
  2. When prompted, select Allow to grant access to your camera and microphone.

Screenshot 2024-09-15 at 17.31.24.png

For visual guides, please refer to the screenshots in the troubleshooting section.

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