Navigating Account Upgrades: From Ages 12 to 13

Q: What is the difference between a 12 and 13 year old’s account?


A: When a child transitions from 12 to 13 years old, their account evolves to cater to our teen experience. This update brings forth more tailored resources designed specifically for teenagers and their guardians to navigate this crucial stage together. Some of the enhanced resources for 13-year-olds and above include:

  • Moments exercises tailored to address common concerns within their age range.
  • Access to providers specializing in addressing teen-related issues.
  • A teen-focused mental health assessment to offer personalized insights.
  • An educational section addressing frequently asked questions.

These resources are crafted to empower parents and teenagers to collaboratively work towards a mental health solution that is relevant and beneficial to their unique needs. Our aim is to support you at every step of this journey with resources that resonate with your teenager’s age and developmental stage.

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