Does my minor dependent have to attend the Care Navigator call with me if it’s scheduled through their account?

Q: If I schedule a Care Navigator to call on my minor dependent’s account, does the minor need to attend the call?

A: In most cases, Care Navigator calls take place with only the parent or guardian present. Older adolescents (16 or 17) may optionally participate if they are directly involved in selecting their care provider and arranging their appointments. Care Navigators are available to help parents identify the best support options, connect to the right provider for their family's needs, and to discuss areas of concern.