Can I have a Care Navigator’s direct contact information or talk to them immediately without scheduling a call?

 

Q: Can I have a Care Navigator’s direct contact information or talk to them immediately without scheduling a call?

 

A: We understand the importance of timely support and connection with our Care Navigators. While we recommend scheduling a phone call in advance to ensure dedicated time for your clinical needs, our Care team is always available to assist you promptly.

 

To reach out for assistance, you can connect with our Care Support team at springhealth.com/support through live chat or by phone at  (855) 629-0554 and select option 3. Our dedicated team at Care Support will efficiently facilitate your communication with a Care Navigator whenever required.

 

If immediate access to speak with a licensed clinician is needed, please dial (855) 629-0554 and select option 2. This will directly connect you to our 24/7 crisis line where help is readily available.

 

We are here for you every step of the way and strive to provide seamless support when it matters most.

 

If you need to speak with a licensed clinician immediately, please dial (855) 629-0554, option 2, to reach our 24/7 crisis line.

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