A Care Navigator (CN) at Spring Health is more than just a support representative—they are a licensed mental health clinician dedicated to helping you navigate the complexities of the mental health care system.
We understand that starting care or exploring new treatment options can feel daunting. Care Navigators act as your professional guide, ensuring you find the right services and providers tailored specifically to your unique needs.
How a Care Navigator Supports You
Think of your Care Navigator as your personal advocate and clinical advisor. They can assist you in several key areas:
- Interpret Your Results: They can explain and discuss your initial clinical assessment results to help you understand your current symptoms and needs.
- Clinical Expertise: They can address specific queries regarding mental health conditions and provide professional insights into how different treatments work.
- Ongoing Guidance: They offer continuous support and resources at every stage—whether you are just starting out or considering a change in your care plan.
Care Navigation is a complimentary service designed to help you find the right support and navigate your mental health journey with ease.
How To Get Started
To connect with a Care Navigator, log in to your Spring Health account here, go to the Appointments tab, and select Connect with a Care Navigator.
If you are in crisis and need immediate support, call our 24/7 Crisis Support Line at (855) 629-0554 and select Option 2.