When are Care Navigators available to speak with me?

Q: When can I speak with my Care Navigator?


A: You can schedule with your Care Navigator by Logging into your account and clicking the 'Schedule' button in the screen's top right corner. Once there, scroll down to the ‘Your Care Navigator’ section and select the ‘Schedule chat’ button to view their available time slots.


If you don't find a suitable time, don't worry! Our Care team is always ready to help at springhealth.com/support, live chat, and phone calls. They'll be more than happy to assist you in connecting with your Care Navigator at a convenient time.


If you are experiencing a crisis and need to speak with a licensed clinician immediately, please dial (855) 629-0554, option 2, to reach our 24/7 crisis line.

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